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Individual Customers

The first exclusive Hajj debit cards for people making the Hajj and Umrah pilgrimages

Features and Benefits:

  • Possibility of accumulating fund for a trip to Umrah / Hajj;
  • Cash withdrawal in national currency from ATMs in Kazakhstan – up to KZT 350 000 free of charge, above the limit – 0.5%;
  • Cash withdrawal from ATMs around the world – 1.2% (min. KZT 500), in Saudi Arabia – free of charge;
  • Cashback0.3%;
  • 0.1% of the amount of cashless payments (POS terminals, Internet payments) is transferred to charity;
  • No card service charge;
  • Issue of an additional card and maintenance – free of charge;
  • Purchases and payments through the Internet banking alhilalonline –​ KZT 0.

For more detailed information on tariffs for Hajj debit cards, please see the section Tariffs.

In accordance with the rules and principles of the Sharia, payment for certain goods and services is restricted** :

  • Entertaining and entertainment facilities (night clubs, bars, pubs);
  • Shops selling tobacco and alcohol;
  • Gambling establishments and gambling (casinos, bookmakers’ offices, lotteries);
  • Shops selling religious goods
  • Stores selling weapons;
  • Other products and services prohibited by Sharia.

We draw your attention to the fact that if the Sharia prohibited transactions are carried out, the transaction will be terminated.

Please read the agreement carefully to fully understand the terms and conditions of the debit card use. You may also visit a branch location or contact the Contact center of the Bank for more information.

*The Bank may request additional documents
** The Bank is not responsible for transactions prohibited by Sharia

 

 

Documents

.pdf

Agreement on issue of debit card (valid till March 31, 2024)

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.pdf

Agreement on issue of debit card (valid from April 1, 2024)

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.pdf

Tariffs for individuals for Hajj debit card issuance and transactions processing (valid from January 1, 2023)

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.pdf

Debit card user guide

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.pdf

General terms and conditions for banking services of "Al Hilal" Islamic Bank" JSC

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.pdf

List of countries with an increased risk of fraud

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.pdf

Shariah Compliance Certificate for Debit card

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